Privacy Policy
Your privacy is important to us. This policy explains how we collect, use, and protect your information.
Last updated: January 2025
We collect information you provide directly to us, such as when you create an account, participate in lottery games, or contact us for support.
Personal Information includes:
- Name, email address, phone number
- Date of birth and address
- Payment and banking information
- Identity verification documents
- Gaming activity and transaction history
We use the information we collect to provide, maintain, and improve our services, including:
Service Provision
- Account creation and management
- Processing lottery entries
- Payment processing
- Prize distribution
Legal Compliance
- Age and identity verification
- Anti-money laundering checks
- Regulatory reporting
- Responsible gambling monitoring
We do not sell, trade, or otherwise transfer your personal information to third parties except as described in this policy.
We may share information with:
- Payment processors for transaction processing
- Identity verification services
- Regulatory authorities when required by law
- Professional advisors (lawyers, accountants)
- Service providers who assist in our operations
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
Technical Measures
- SSL encryption for data transmission
- Secure data storage systems
- Regular security audits
- Access controls and monitoring
Organizational Measures
- Staff training on data protection
- Limited access to personal data
- Data retention policies
- Incident response procedures
Under Australian Privacy Principles, you have certain rights regarding your personal information:
Your rights include:
- Access to your personal information
- Correction of inaccurate information
- Deletion of information (subject to legal requirements)
- Restriction of processing in certain circumstances
- Complaint to the Office of the Australian Information Commissioner
We use cookies and similar tracking technologies to enhance your experience on our platform.
Essential Cookies
Required for basic site functionality and security
Performance Cookies
Help us understand how visitors use our site
Functional Cookies
Remember your preferences and settings
We retain your personal information for as long as necessary to provide our services and comply with legal obligations.
Retention Periods:
- Account information: Duration of account plus 7 years
- Transaction records: 7 years from transaction date
- Identity verification: 7 years from account closure
- Marketing communications: Until you unsubscribe
Your information is primarily stored and processed in Australia. If we transfer information overseas, we ensure appropriate safeguards are in place.
We comply with Australian Privacy Principle 8 regarding cross-border disclosure of personal information.
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website and updating the "Last updated" date.
Your continued use of our services after any changes constitutes acceptance of the updated policy.
If you have any questions about this Privacy Policy or our data practices, please contact us:
Privacy Officer
Email: privacy@aussietreaurespin.com
Phone: 1800 XXX XXX
Address: 121 Exhibition St, Melbourne VIC 3000, Australia
ABN: 82494660497 | License No: 781735026